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Privacy Policy

Privacy Policy

Effective Date: September 2, 2026

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Caring Hearts Dog Rescue (“Caring Hearts Dog Rescue,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with us online, submit an adoption or foster application, make a donation, volunteer, or otherwise communicate with us.

 

By using our website, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

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We may collect information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Mailing address

  • Phone number

  • Information submitted through adoption, foster, volunteer, or surrender applications

  • Donation and transaction information

  • Information you provide when contacting us

  • Information you provide when signing up for newsletters or other communications

  • Photos, comments, or other content you voluntarily submit

 

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, and general usage information.

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2. How We Use Your Information

 

We may use the information we collect to:

  • Process and acknowledge donations

  • Process adoption, foster, volunteer, or other applications

  • Respond to questions, requests, and inquiries

  • Communicate with you about our rescue, dogs, events, programs, and activities

  • Send newsletters or other communications you have requested

  • Maintain and improve our website and services

  • Coordinate adoptions, fostering, volunteering, and animal care

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable laws and legal obligations

  • Carry out other purposes disclosed to you at the time information is collected

 

We do not sell or rent your personal information to third parties.

 

3. Donations and Payments

 

If you make a donation through our website, your payment may be processed by a third-party payment processor. We generally do not receive or store your complete credit card, debit card, or bank account information.

 

Payment processors may collect and process your information according to their own privacy policies and terms. We encourage you to review the privacy practices of any payment service used to make a donation.

 

4. Adoption, Foster, and Volunteer Applications

 

If you submit an application to adopt, foster, volunteer, or otherwise work with Caring Hearts Dog Rescue, we may collect information necessary to evaluate your application and coordinate our programs.

 

This may include contact information, household information, information about other pets, housing information, references, and other information relevant to the application.

We will use this information for legitimate rescue-related purposes and will limit access to individuals who need the information to perform their responsibilities.

 

5. Cookies and Similar Technologies

 

Our website and third-party services we use may employ cookies, pixels, analytics tools, or similar technologies.

 

These technologies may help us:

  • Keep the website functioning properly

  • Understand how visitors use our website

  • Improve website performance and functionality

  • Remember preferences

  • Measure the effectiveness of communications or fundraising efforts

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You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

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6. Third-Party Services

 

We may use trusted third-party service providers to help operate our organization and website. These services may include website hosting, payment processing, email communications, analytics, online forms, scheduling, fundraising, and other nonprofit-related services.

 

These providers may have access to personal information only as reasonably necessary to provide services to us and are expected to handle information in accordance with applicable requirements.

 

Our website may also contain links to third-party websites, including social media platforms, donation services, pet-adoption services, or other organizations. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

 

7. How We Protect Your Information

 

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of your information.

 

8. When We May Share Information

 

We may disclose personal information when reasonably necessary to:

  • Provide services or operate our rescue programs

  • Process donations or transactions

  • Work with service providers that assist our organization

  • Coordinate adoption, foster, volunteer, or animal-care activities

  • Comply with legal obligations or valid legal requests

  • Protect the rights, safety, property, or security of Caring Hearts Dog Rescue, our volunteers, adopters, foster families, animals, website visitors, or others

  • Detect or prevent fraud, abuse, or security issues

 

We do not sell your personal information.

 

9. Communications

If you sign up to receive emails or other communications from us, we may use your contact information to send you updates about Caring Hearts Dog Rescue, available dogs, adoption and foster opportunities, events, fundraising campaigns, volunteer opportunities, and other rescue-related information.

 

You can unsubscribe from promotional or informational emails by using the unsubscribe instructions included in the message or by contacting us directly.

 

Please note that we may still send certain non-promotional communications when necessary, such as messages relating to an application, donation, transaction, or other interaction you have initiated with us.

 

10. Children's Privacy

 

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

 

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

 

11. Your Privacy Choices and Rights

 

Depending on where you live, you may have certain rights concerning your personal information, which may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of certain communications

  • Withdraw consent where processing is based on consent

  • Exercise other rights provided by applicable privacy laws

 

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

 

12. Data Retention

 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational and financial records, resolve disputes, comply with legal obligations, and protect our legitimate interests.

Retention periods may vary depending on the type of information and how it is used.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to periodically review this page for the most current version.

 

Website: caringheartsdogrescue.org
 

Last Updated: September 2, 2026
 

14. Contact Us

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If you have questions about this Privacy Policy, would like to exercise a privacy right, or have concerns about how your information is handled, please contact us:

Caring Hearts Dog Rescue

Email: caringheartsdogrescue@gmail.com
 

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